A． 外貿(mào) 催款信怎么寫？
一、 外貿(mào) 催款信怎么開頭：
Again we call your attention to your payment due April 30.
We again call your attention to the following invoices which， according to our records， are still unpaid well beyond our normal terms：
Once again， we ask for your cooperation in paying your account which is now more than two months past due.
We have not received any response from you to the recent reminder we sent you on May 20 about your overdue account.
You did not respond to our first reminder of your overdue balance of $2578.50.
You have not answered my previous letters asking for payment on your $2578.50 purchase.
二、催款信中說(shuō)什么理由
Would you please let us have an explanation of why the invoice is still outstanding？
Please let us know why the balance has not been cleared.
We would like to know if there is a reason for your delay in paying your long overdue account.
三、一封溫和的外貿(mào)催款信怎么寫
I am sure it is not your intention to ignore past due notices at the expense of your credit standing.
I am sure you are not intentionally trying to make our work difficult， but that's what it amounts to.
We realize that financial conditions in your firm have not been good recently. By now， however， we feel you should be able to start paying again.
Perhaps you have overlooked these past due payments. It would be only fair to pay them now.
To avoid an unfavorable report of your credit records， we suggest an immediate payment of the amount due.
四、一封堅(jiān)定的外貿(mào)催款信怎么寫
We can no longer allow this account to continue to go unpaid.
To continue your open accounts it is necessary that they be paid within 60 days as agreed when they are opened.
It is essential that this account be settled at once to avoid any problem with your credit standing.
In this case， we have no alternative but to withdraw credit privileges.
The delinquent status of your account will leave us no alternative but to remove your company from our list of credit customers.
五、外貿(mào)催款信怎么結(jié)尾
We would greatly appreciate your prompt payment.
We are counting on your cooperation in making a prompt payment.
Please send us your payment today， or at least let us know your reason for the delay.
Please restore our confidence in you and maintain your good credit rating by sending us your payment now.
B．在外貿(mào)催款時(shí)，有什么技巧呢？
一.外貿(mào)催款要“鉆”，要有窮追不舍的精神。我從實(shí)踐中摸索出了對(duì)債務(wù)人(業(yè)務(wù)當(dāng)事人、主管負(fù)責(zé)人、財(cái)務(wù)負(fù)責(zé)人)實(shí)行“三緊跟”的戰(zhàn)略，即緊跟在辦公室里，緊跟在吃飯上廁所的后面，緊跟在下班回家的途中。雖說(shuō)有些過(guò)份，不得已而為之啊！滴水石穿，繩鋸木斷，有時(shí)確也起到了“功夫不負(fù)有心人”的作用。
二.外貿(mào)催款要“柔”。從道義上講，欠別人的款，心有歉意，理應(yīng)對(duì)債權(quán)人禮賓相待。但不少欠債單位，有的對(duì)你板著老臉，有的對(duì)你不屑一顧，有的甚至不讓你進(jìn)門！收債人此時(shí)就得屈尊就下，用兵之計(jì)，攻心為上，說(shuō)盡人間好話暖語(yǔ)，賠上一個(gè)真誠(chéng)的笑臉，對(duì)那“三種人”實(shí)施“情感投資”，精誠(chéng)所至，金石所開。
三.外貿(mào)催款要“韌”。清收欠款是一項(xiàng)長(zhǎng)期艱苦的業(yè)務(wù)，討債人要有一種堅(jiān)韌不拔的毅力，哪怕別人無(wú)理地把你象打發(fā)乞兒一般，也須忍辱負(fù)重，堅(jiān)守陣地。臨陣逃脫，則會(huì)前功盡棄?？匆娏艘唤z曙光，決不放過(guò)機(jī)會(huì)，同時(shí)要學(xué)會(huì)訴苦，不能同情對(duì)方，相反要讓對(duì)方同情。
四.外貿(mào)催款要直接：催款不是什么見不得人的事，也沒(méi)有什么妙語(yǔ)，最有效的方式就是有話直說(shuō)，千萬(wàn)別說(shuō)對(duì)不起，或繞彎子。
五.外貿(mào)催款要知根知底：在采取行動(dòng)前，先弄清造成拖欠的原因。是疏忽，還是對(duì)產(chǎn)品不滿，是資金緊張，還是故意，應(yīng)針對(duì)不同的情況采取不同的收帳策略。
六.外貿(mào)催款要找初始聯(lián)系人：千萬(wàn)別讓客戶互相推諉牽著鼻子走。
七.外貿(mào)催款要避免行為過(guò)激：不要做出過(guò)激的行為。催款時(shí)受了氣，再想辦法出出氣，甚至做出過(guò)激的行為，此法不可取。臉皮一旦撕破，客戶可能就此賴下去，收款將會(huì)越來(lái)越難。
八.外貿(mào)催款要不怕因催款而失去客戶：到期付款，理所當(dāng)然。害怕催款引起客戶不快，或失去客戶，只會(huì)使客戶得寸進(jìn)尺，助長(zhǎng)這種不良的習(xí)慣。其實(shí)，只要技巧運(yùn)用得當(dāng)，完全可以將收款作為與客戶溝通的機(jī)會(huì)。當(dāng)然，如果客戶堅(jiān)持不付款，失去該客戶又有大不了的？
九.外貿(mào)催款要當(dāng)機(jī)立斷：及時(shí)中止供貨，特別是針對(duì)客戶“不供貨就不再付款”的威脅；否則只會(huì)越陷越深。
十.收款時(shí)間至關(guān)重要，堅(jiān)持“定期收款”的原則。時(shí)間拖得越久，貨款越難收回。國(guó)外專門負(fù)責(zé)收款的機(jī)構(gòu)的研究表明，收款的難易程度取決于帳齡而不是帳款金額，2年以上的欠帳只有20%能夠收回，而2年以內(nèi)的欠帳80%能夠收回。
來(lái)源：中鋁網(wǎng)